Nuts!

Nuts!

Description

Twenty-five years ago, Herb Kelleher reinvented air travel when he founded Southwest Airlines, where the planes are painted like killer whales, a typical company maxim is "Hire people with a sense of humor," and in-flight meals are never served--just sixty million bags of peanuts a year. By sidestepping "reengineering," "total quality management," and other management philosophies and employing its own brand of business success, Kelleher's airline has turned a profit for twenty-four consecutive years and seen its stock soar 300 percent since 1990. Today, Southwest is the safest airline in the world and ranks number one in the industry for service, on-time performance, and lowest employee turnover rate; and Fortune magazine has twice ranked Southwest one of the ten best companies to work for in America. How do they do it? With unlimited access to the people and inside documents of Southwest Airlines, authors Kevin and Jackie Freiberg share the secrets behind the greatest success story in commercial aviation. Read it and discover how to transfer the Southwest inspiration to your own business and personal life.


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Details

Author(s)
Jackie Freiberg, Kevin Freiberg
Format
Paperback | 362 pages
Dimensions
140 x 209 x 22mm | 520g
Publication date
01 Mar 1998
Publisher
Broadway Books (A Division of Bantam Doubleday Dell Publishing Group Inc)
Imprint
Broadway Books (A Division of Bantam Doubleday Del
Publication City/Country
New York, United States
Language
English
Edition Statement
Reprint
Illustrations note
w. b&w ill.
ISBN10
0767901843
ISBN13
9780767901840
Bestsellers rank
67,286